Patricia H Lxp

Too many lies about it.

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Dermitage is the greatest skin lifting cream that I have ever tried and I have tried a lot! I am almost 61 years old and nothing works as good as this product. The company may not be the place to get it, but if you can buy it in a store....DO IT. It's AMAZING. It really does work. The problem I have right now is that I cannot find it much to my dismay. I love it and will just keep on looking for it. I will use it the rest of my life if I can find it. It will take the place of facelifts in the future. You will not see a difference if you barely have any wrinkles, like most YOUNG women. It is the group of women in my age group (60's+) that will find it irreplaceable by anything else! It's wonderful and it makes me feel young again. Love it.
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Pros:
  • It is the best lifting cream ever
  • Works great
Cons:
  • I can no longer find it for sale

Preferred solution: Let the company propose a solution

User's recommendation: Buy all you can find! It's a great product that REALLY works for older women (and men).

STEPHANIE L Trs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Smells terrible

I received as a gift and it smells terrible seems old, I am not sure who even to contact
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Loss:
$150

Preferred solution: Let the company propose a solution

1 comment
Guest

I found the same thing and I purchased it

Anonymous

Not at all bad

I've been buying small tubes of Dermitage from a reliable seller on ebay for several years now ... my credit card was NEVER charged the horrendous amounts other posters report it happened to them ... I love this product, it is to my knowledge the only one that contains the MAGIC incredient "Rejuvaline" that makes me look and feel younger ... there you have it ....
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Audrey Y Ppd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Are you out of business?

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Nobody picked up the phone! Obviously, you're out of business! {{Redacted}} Your products don't come with an expiration date, so I don't know when they'll be expired. One product has turned to liquid after a while and I don't think it's good to use any more! I don't think your products should stay in the market! {{Redacted}}
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Loss:
$50
Reason of review:
Bad quality

Preferred solution: Full refund

Anonymous

Shipment problems and last order

When I received my last order, the "pump" product bottle was only 1/2 full...however, I kept it since it would have taken too long to complain and have another shipped. Now I am totally out of both products...the pump produce as well as the skin renewal complex. I called customer service last week and was told there was a shipping problem...gee, how could this possibly happen AGAIN??!! I was told that my products would be shipped this week. No phone call regarding the delay, nothing...just no product as ordered. I have been a faithful user of these two products and I love them...however, your shipping service is deplorable...I canceled my orders several years ago due to shipping problems and could not find another product that I liked so came back to Dermitage and lost the extra discount that I had been given for being a faithful client. Now here we go again!!! I am extremely aggravated by this problem...if you are going to be in the business of supplying beauty products, please do something about the place where your shipments are sent from AND monitor the quality of your beauty creams to be certain they contain the proper quantity of the product so your customers are not shorted. I would appreciate an answer from corporate about this situation.
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pshack
map-marker Lexington, Kentucky

Dermitage web site lacking

I was checking out getting Dermitage after being given some and liking it. I see comments and checking the web site I need to wary. Their web site offers products with little description and doesn't even tell the amount you are buying and you can not tell from the picture, plus the prices are outrageous (buy on EBay). They don't offer an email contact and who wants to call and talk with them, not me. Can't understand a decent product shooting itself in the foot. I expect they don't want to go on record with any written email statements. Oh well, it's just crisco in a nice package anyhow.
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Loss:
$49
Anonymous
map-marker Detroit, Michigan

Dermitage -don't do it!

I started ordering a few years ago, was somewhat happy with the results ,just a nice moisturizer at best. But then canceled the shipment three months ago and they still debited my account and tried to charge me full price. After being on the phone with costumer service for 30 minutes and insisting they refunded me the full amount. I mean really got aggressive with the rep, she was not going to do it until I asked to speak to a supervisor. Not worth this amount of bs. We'll see if they do this again, I don't have time to deal.
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Loss:
$39
Dannon Gen
map-marker Brick Township, New Jersey

Dermitage - lousy customer service

Lousy customer service, I have purchased this item for some time and every time I do, I have issues. It really is NOT worth the trouble. There is no communication, customer service is not helpful, they do not speak English, yet they "understand" everything. They "parrot" in order to pacify. They gave me a bogus number to call for a complaint, and could not and would not give me corporate information. Everything about this company is fraudulent. There is nothing more to say about a company who does not, nor will not offer assistance to thier customer. Perhaps it is because they have no idea of what they are doing.
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Loss:
$69
linda p Wws
map-marker Southfield, Michigan

Dermitage

After seeing an advertisement for a "sample" of Dermitage I ordered a shipment for $5.95. I am now being billed $99.95 for that SMALL trial sample. Do not under any circumstances order this product unless you want to go through what I just did. When I called to complain about being billed, I was told to call my local post office. They told me a package was delievered, but I didn't receive another package -- it was just the sample that I was charged $100 for. So.... try to call and cancel - they will just keep telling you about more that they have to offer you. I had to get down right rude before she would allow me to cancel. Please don't sign up for this product, unless you have endless money to burn!!!!
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1 comment
Guest

Samples and trials are two different things...be careful..always read all the information provided.. it is always provided

Anonymous
map-marker Buffalo, New York

Dermitage is not anti winkle its anti customer!

I paid for four of there products,two of which never came and two that were empty squirt bottles,they told me one month ago that they reship ,they never did I called again to get my money back, they told yet another was on its way they lied! And they will not return my money! I will get my money back! AS for the rest of you ,DONT bother with this horrible company and I use the term company losely, They have no good skin cream! Its just a big scam! My sister used this product her skin broke out terrible! She didnt know I ordered it until after the damage was done!
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Loss:
$150
cga
map-marker Houston, Texas

Dermitage Free Trial -- NOT TRUE!!

Do not order the Dermitage Free Trial. I did not understand that I had to CALL and tell this company not to bill me because this product caused more skin problems that I have ever had. Little did I know that I was then, after 14 days, billed $99.95 for this product until 30 days later I received a second Dermitage package charging me $115.12 for a product that I threw away after 5 days!!! They have refused to refund my money or take back the product. This is a fraudulent company scamming customers to stay in business.
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Anonymous
map-marker Brighton, Colorado

Dermitage I canceled about 6mos ago and received an order today which they say I cannot cancel

I received an order from Dermitage today. I had canceled I thought 6mos ago. I called and said I want to cancel again I was told they would send me an Email to that effect. I said I hadn't opened the package and was going to return it. They said they don't take returns. This is the same line I got with the last order which I kept but told them to cancel. This could go on forever if when they send the product they won't take returns. I am furious that there seems to be no way out of this scam.
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1 comment
Guest

Same thing happened to me!, I just ordered a free trial and then they kept sending me and charging my credit card!!, We should all open a facebook page against this product so people know what can happened to them if they dare to try it.

Anonymous
map-marker Santa Clara, California

Billed after trial period anyways

Dermitage - trial skin care cream for $5.95- 30 day trial cream is actually $99 a month which is not clear in the add. returned unused product after getting RMA .20 days prior to trial being over and called and confirmed they received product back, they still charged my card $108! 23 days after receiving the product back. very dissapointed in the way this company works just to return a product on a trail basis I had to make 5 calls to this office, and they still screwed up. I would never recommend buying anything from this company. It is too bad, i used the trial creme for about 7 days and i liked it, but because of the way the represent themselves i would never buy the product.
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Loss:
$108
Anonymous
map-marker Rochester, New York

Dermitage How to get your money back.

Call the Dermitage ask for your money back. It won't work but now you are ready to tell your Credit Card Co. you want the charge taken off because you didn't agree to the purchase. They won't want to, so ask them to keep you on the line while they call the Deritage Co. For me Deritage became so nice and the charges were reversed. Hope this helps someone else. This just solidifies my feelings that nothing is really free. All those so thoughtful lines they publish that act like they are giving neighborly advice on how to save money by getting free samples are a SCAM!!!
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3 comments
Guest

Doesn't work. Called the Dermatage company and they insisted that they were not the ones who charged my account.

The product's name is Equinox, if this is of any help to anyone.

If anyone out there knows of this item, please comment. Thanks.

Guest

It's not a free sample what you initially ordered.. its a free trial.. bug difference

Guest

I just called to cancelled and to return 2 months of products in which I have not even open the boxes they were sent in. Was told I could only do one.

I only had one other company like this with poor customer service (both in CA).

Is this typical of business in CA. Never again will I do any business that is in CA.

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Anonymous
map-marker Palm Springs, California

Dermatage Rip-Off

Dermatage are Crooks of the first order. Their deal is that the fine print you couldn't read in the "Free Offer", commits you to pay until you "cancel". Only there is no way to cancel !!! Phone calls are not effective; e-mails are not effective. ONLY intervention by the card issuer will get Dermatage shut off. I do not believe in more government regulation, but the power of the press. If enough people spread the word, widely enough, ultimately Dermatage will not be able to find any more suckers to rip off. I'm sorry I didn't check for a scam before accepting their "free" offer, but I thought Dermatage was an old honored name. No more, that's for sure.
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Kalona L
map-marker Los Angeles, California

Dermitage is a Scam

I inquired about the products..was invited to try some samples paying only the cost of shipping..Never received the samples and 6 months later my credit card was charged $97.82..Since March this problem has not been resolved!! Do not use this product..this is truly a Scam..Very dishonest! I have contacted the company on numerous occasions it seems they intend to do nothing Please be aware this company is using credit cards without authorization as I mentioned I never received any product or samples from the company just a charge I intend to report the company to BBB & my credit card company
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Loss:
$102
1 comment
Guest

The website came to my attention through an email. In short, I ordered the product for my wife who was out of the country at the time. She returned to the U. S. on 17 May.

On day of arrival, she tried the product and within an hour developed rashes. On same day, I called the 1-800 number of Dermitage and cancelled the trial. I did not receive a refund of $89+ that was charged to my credit card.

My conversation with their Customer Service led to nothing as they invoked, repeatedly, their trial period had expired. Told them that basically the only use of the product was a dab of a finger for the very first and last time my wife used it after which she developed the rashes.

They are adamant in refusing my request for refund and will not provide their Corporate Office address.

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