Not resolved

The product didn't work. They sent out a shipment that I did not authorize and will not refund my $115 even though I told them I did not want the product.

It did not work. It made my skin break out. Companies should not send out products that we do not want and refuse to take them back.

I will tell everyone I know that they are a rip off and a scam.

I consider myself a knowledgeable consumer and I believe companies should stand behind their products. They should not force consumers to accept unwanted merchandise.

When I talked to the customer service representative he said I agreed to the terms, but evidently it was included in the fine print when I ordered a "trial" of their product. Dermitage is unscrupulous and should be blacklisted by users of beauty products.

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