I fell for the dermitage ad about paying $7.00 S&H for a sample product. (Or as it turned out..
a sample trial period of THE product.) Supposedly, order the product and you have a trial period of 14 days. The catch: They send the actual product and YOU have a total of 14 days to send it back to them or they charge $90 to your account!! AND you have to CONTACT THEM FIRST to get a send back number before you can return the product!! Good luck with that!!
I'd tried to contact them via telephone, as their blurb said. NO answer or busy. (And telephone was THE ONLY WAY they could be contacted.) When I saw they had charged $90 for their 2 oz skin lotion to my Discover card, I again attempted to contact them. When I finally contacted the nasty "customer service" broad, she had a "pat answer obviously written down".
"You had the product well over 14 days; "everyone else" has been able to contact us; TOUGH LUCK, SUCKER!!" (Okay.. maybe she didn't say that last part out loud..) Discover card did their version of an investigation. Basically.. I got totally screwed!!
I looked up some legal info and the "statement" dermitage uses in their "agreement" uses "uncommon language" and "uncommon practices" not normally used and, therefor, unexpected types of terms and conditions.
(I had forwarded the exact info to Discover and they have deleted all correspondence.) I also wrote up a report for www.ripoffreport.com AND I contacted the official federal site dealing with fraudulent web sites and I reported dermitage. Of course, it's in limbo.